Security White Paper for Emergic CleanMail

Netcore Solutions is the leading provider of enterprise-class email security and message management services. Businesses of all sizes place their trust in Netcore Solutions to protect their message systems from spam and viruses as well as to safeguard data in transit to and from their corporate networks.

Netcore Solutions employs rigorous measures to ensure the privacy and security of their customer's information and data. Through a combination of technology and policy measures, Netcore Solutions maintains the highest level of security to protect the confidentiality and integrity of customer information.

Netcore Solutions's security measures include:

Physical Security - Netcore Solutions maintains rigid security at remote data centers where customer data and information are housed. Physical premises are guarded and under video surveillance 24/7.

Application Security - All application and server interfaces are password protected over SSL encrypted tunnels. Netcore Solutions's SMTP servers utilize a secure, stable, and highly scalable SMTP server. DNS security is maintained by the latest version of BIND, with new releases tested and installed as they become available.

Data Security - All data traversing the Netcore Solutions network and access to that data is restricted by strictly enforced policies. Detailed logs are maintained of all data that passes through the network, including logins and access to that data. Email data is never stored. Email that is queued for disaster recovery purposes is spooled temporarily and never stored permanently.

Personnel Security - Netcore Solutions maintains strict policies for staff that are allowed access to customer data and information. All staff logins are recorded for audit purposes. All new employees must successfully complete background checks.

Privacy and Security Policy - Netcore Solutions publishes and enforces a stringent privacy and security policy that outlines Netcore Solutions's commitment to protecting the confidentiality and safety of our customers' data. The measures outlined in the policy are designed to protect against threats and hazards, including unauthorized access to customer data.